For all our licenced software holders out there, we have added a new feature to allow you to access the full version patch downloads for your licenced software from the "My Account" section for your squ1.com account.
To access this new feature you must make sure that you create a user account on squ1.com with exactly the same email as used when you purchased your licences. The system will then detect the orders under your name and provide the appropriate details for you.
You are also able to make other changes such as address etc. as normal, and we will also be adding more features in the next month or so to make life easier for all.
I can only read the
I can only read the following message:
"No recent purchases. Licences and downloads only appear here if the email address on this account is exactly the same as that used when making a purchase."
I´ve checked and the email address is the same. Can you please check?
PS: looks like 5.6 is getting closer, isn't it?
>> Can you please
>> Can you please check?
Will do beachbum...
It seems the email we have on file for your licences doesn't have pc@ in the email (I dont want to put your full email here as spam bots might scrape our site and send you junk email).
For me to fix this please just confirm; do you want the email on your licence details to be the same as your user account at squ1.com ?
Just send a brief yes/no to this post and I can update from there.
Once the 2 emails match on the 2 systems you will definately get the download links.
>> PS: looks like 5.6 is getting closer,
>> isn't it?
Yes, absolutely! only a matter of a couple of weeks now
thanks for your help,
thanks for your help, Caroline.
Please update my licence details.
The correct one is the one with pc@ on it. Happens to me all the time...
Yay! good news about 5.6!!! Can´t wait to see the new stuff...
All sorted for you now
All sorted for you now beachbum!
If you go to your my account page now you will see a new section called "Latest Software Downloads".
Thank you Caroline, it
Thank you Caroline, it works like a charm now!!
Just as a side note to this
Just as a side note to this login/account stuff...
A number of our licence holders seem to be trying to login to squ1.com using the login details provided when they purchase their software licences.
This won't work, for security and privacy reasons we don't automatically create user accounts at squ1.com when someone purchases a software licence.
However if after purchasing a licence you do create yourself a user account at squ1.com using exactly the same email address (as I mention above), then you will have access to your licence details, download links plus other management features that we plan on adding in the near future...
5.6 download
I look at my Latest software downloads, but I only see ECOTECT full version patch it is that?
The full version patch
The full version patch available in your "My Account" page is what you need to licence our commercial programs -- but don't forget you must first download the full (trial) install to get all the correct resources, help etc. and then you download and install the "full version patch".
As to latest versions we will always provide access to the latest release you have a licence for in the "My Account" page.
Hope this helps.
Please search before posting a question.
5.6 download
I see in my account
ECOTECT
solar tool
to download, but it seem is the 5.5 versión
I try new account, and it say it already occupied for me
Can you help, thanks
Thank you For '5.6 download'
But I can't activation ver 5.5
because my desktop upgrade....
Please, Can you check my License?
I wish you always a good luck!
hi I have downloaded the
hi
I have downloaded the full version patch, do I still need to download and install the trial version, even when I am runnign the full v5.5? The date on the trial version doesn't seem to be upgraded from 2006 which is the same that I downloaded in the first place.
So, given this do I just install the patch, or download the trial version, install the patch, then put in rego details again or what?
Jay
Actually, the patch I
Actually, the patch I installed was only the V5.50 one - can I download the v5.6 one?
J
5.50 patch only
when going to my account it only appears the full path for version 5.50 only?
how do I go about downloading the 5.60?
Thanks,
Downloads for version 5.6 trial?
We are experiencing the same issue. We have downloaded and re-installed the files provided through the links, but the software version is still v5.5.
We are looking forward to the new features in v5.6 and are hoping to test them soon.
Regards,
J. Rothenberg
v5.60 is not available as a
v5.60 is not available as a full release yet, that's why it doesn't appear in your my account page. It will appear as soon as it has been released.
Any current licence holders will also receive an email notification and instructions for the free upgrade as soon as the release is available.
Please search before posting a question.
Is 5.6 available as a trial or upgrade to 5.50 then?
If not, then why does the main page still describe that it is?
The links on the ecotect main page lead me to my account section for the free download of 5.6 but the links are not available at all for me to actually download the software. Is there a reason you are still directing people to look for something that isn't really available? or is it really available someplace but I am just failing to find it, as are most of the people who have commented here?
Thanks,
Jeff Howe
Quattrocchi Kwok Architects
I would be interested to
I would be interested to know where you think the post says that it "has been" released Jeff.
All I can see is that it says it is "imminent" and "will be" available via the my account page -- admittedly the release is overdue by our own schedule, but that's unfortunately the nature of software testing sometimes.
A full released (past tense
) announcement will be made when that is actually the case -- and if you are an existing licence holder you will also receive notification by email with upgrade instructions.
Please search before posting a question.